You just need to sign up to a free account with an email address.
The online video link works in your browser (Chrome, Edge, Firefox & Safari) so no need to download anything.
When you have booked your appointment make sure you check your email for your meeting ID and Passcode which we will send you.
HOW CAN WE HELP?
We can provide general dental advice.
We can provide advice about dental problems.
We can provide treatment advice.
We can provide online prescriptions.
WHAT ARE YOUR PHONE LINE & OPENING HOURS?
Video appointments are available 5 days a week. (Please note times are subject to availability.)
Our phone line 0208 660 3308 is open for bookings, Monday - Friday 8am-6pm.
Standard landline charges apply.
HOW DO I PAY FOR MY CONSULTATION?
If booked online, payment is made via the secure booking application.
If you phone the practice and book with us, we kindly ask our patients to pay the balance of the cost of the consultation before any appointments are made.
You can pay over the phone by debit or credit card.
Unfortunately, we are unable to accept American Express at this time.
WHAT HAPPENS IF I MISS MY APPOINTMENT?
Refunds are not available if you are unable to make your consultation.
Please be available 5 mins before your appointment to ensure you are all set up and ready for your appointment.
CAN I ORDER A PRESCRIPTION TO BE SENT TO MY LOCAL PHARMACY OR MY ADDRESS?
Prescriptions are given at the dentists discretion.
Prescriptions can be sent directly to the patients address listed on the prescription or for collections from the practice or the patients own pharmacy.
IT STILL ISN’T WORKING
Please check your internet bandwidth and your 4G connection. You can do this by typing “internet speed test” into Google and following the instructions.
Please also note that this does not work on internet explorer.
Don’t worry, if we’re having technical issues on our side we will offer you a full refund.
Feel free to call us on if you have any further queries.
HOW LONG IS THE APPOINTMENT?
The appointment is 15 minutes.
HOW MUCH DOES IT COST?
A 15-minute video appointment costs £30.
Additional costs will be charged for online prescriptions. (if any).
CAN I BOOK ONLINE?
Yes, Just follow the link 'BOOK NOW' and book an appointment with a dentist at time convenient for you. (Subject to availability).
CAN I BOOK A CONSULTATION TODAY?
Please book online to see current availability and book online to secure that timeslot.
If making a booking on the phone, we will do our best to offer a consultation at the next available booking.
Our phone line 0208 660 3308 is open for bookings, Monday - Friday (8am-6pm). Standard landline charges apply.
WHAT HAPPENS IF I NEED MORE THAN 15 MINUTES?
If an additional consultation slot is required you can book online to make an additional booking or ring 0208 660 3308 and a member of the reception team will be happy to make this appointment for you.